Domainwise
Guide · Transfers

The .gr authorisation code: how to get it, and what to do when it doesn't arrive

Every .gr transfer needs the domain's authorisation code, and it is where most transfers get stuck. Here is who sends it, where it goes, and how to get it when the email never comes.

Updated

Who creates it
The .gr registry (ICS-FORTH)
Where it is sent
Only to the registrant's email address on record
Who can request it
Any .gr registrar, including the one you're moving to
At Domainwise
From the Transfer page in your account, free

How to get the code

The code is not issued by your registrar or by EETT. The .gr registry creates it and emails it to the domain's registrant when a registrar asks it to. There are three ways to make that happen:

  1. From Domainwise. Sign in at app.domainwise.gr, open Transfer and enter the domain. We ask the registry, and it emails the code to the registrant. You don't need to contact your current registrar.
  2. From your current registrar. Registrars are obliged to send it when the registrant asks. They trigger the same registry email; they don't hand you the code themselves.
  3. From EETT, as a last resort. If no registrar route works, EETT accepts a signed application and sends you a link to create the code. More on this below.

The code didn't arrive: what to check

1. Are you looking in the right mailbox?

The code goes only to the registrant's email. The administrative and technical contacts receive nothing. If a web agency or a former employee registered the domain, the registrant address may be theirs, or an old company mailbox nobody reads. Check the spam folder as well.

2. Request it again

The code is temporary, so an old email may no longer work. You can ask for a new one at any time from the Transfer page; use the code in the most recent email.

3. Is the registrant email out of date?

Then no request will reach you until it is corrected. Only the registrar that currently manages the domain can change it, after checking the holder's identity (for example a tax number or ID card), and it forwards the change to the registry within one working day. Once the address is right, request the code again.

4. The old registrar won't respond, or no longer exists

Apply to EETT. Fill in its authorisation code application (Word file), sign it, and attach a copy of your ID or passport. A company also attaches a solemn declaration, with the signature certified, that the signer represents it, plus the representative's ID. Send it to [email protected] or by post to EETT, Kifisias Avenue 60, 151 25 Marousi. EETT replies by email with a link to create the code.

What can still block a transfer

Unlike .com, a .gr has no lock period after registration or after a previous transfer: the regulation lets the holder change registrar at any time.

Questions

Does EETT send the .gr authorisation code?

Not normally. The .gr registry creates the code and emails it to the registrant when a registrar requests it. EETT is only involved if you apply to it directly, when no registrar route works.

Can my current registrar refuse to send the code?

No. The .gr regulation obliges registrars to do what is needed to make the code available to the registrant on request. And you don't depend on them: your new registrar can request it too.

Who receives the authorisation code?

Only the registrant, at the email address recorded in the .gr registry. The administrative and technical contacts don't receive it.

How long is the code valid?

The regulation says it is temporary and of limited duration, without giving a period. If yours is not accepted, request a new one and use the latest.

Can I transfer a .gr I registered or transferred recently?

Yes. There is no waiting period for .gr: once the registration is complete, the holder can change registrar at any time.

More .gr guides

Sources: .gr domain regulation (EETT, 2024) · .gr registry FAQ (ICS-FORTH) · EETT FAQ (in Greek)